Hero MotoCorp’s electric vehicle brand Vida has launched a comprehensive suite of value-added services to enhance the ownership experience of its electric scooters. The initiatives, unveiled ahead of the festive season, aim to make EV adoption more reliable, affordable, and convenient for customers across India.
Extended Warranties for Peace of Mind
Vida is now offering:
- Comprehensive warranty of up to 5 years / 75,000 km on major components
- Separate battery warranty of up to 5 years / 60,000 km
This ensures customers enjoy long-term confidence in their vehicle’s performance and durability.
Assured Buyback for Higher Resale Value
Through the Assured Buyback Plan, Vida guarantees up to 67.5% of the original effective ex-showroom price if customers choose to return their scooter after three years. This initiative secures strong resale value and reduces ownership risks.
Seamless Charging and Connectivity
Vida’s subscription package includes:
- Unlimited fast charging at over 3,600 charging stations nationwide
- Access to 40+ connected features such as ride statistics, charging locators, and OTA updates
24/7 Roadside Assistance
Customers can rely on round-the-clock roadside support covering:
- Flat tires
- Discharged batteries
- Mechanical issues
- Towing services
Flexible Battery-as-a-Service (BaaS) Model
To make ownership more affordable, Vida allows customers to purchase the scooter chassis and battery separately. This reduces upfront costs and spreads expenses into manageable monthly payments.
Driving EV Adoption Forward
Company executives highlighted that these services are designed to remove barriers to EV ownership and foster long-term customer trust. Available at VIDA dealerships and online platforms, the initiatives follow the positive response to the recently launched Vida VX2.
