Digitizing workshop workflows for modern vehicle service demands
Autoverse Mobility has announced a strategic partnership with Getafix to digitize and modernize automotive aftermarket operations across service networks in India. The collaboration focuses on integrating Getafix’s comprehensive digital platform into Autoverse’s ecosystem to streamline job tracking, service ticketing, parts and labour management, and customer communications. With the automotive aftermarket becoming increasingly complex especially with hybrid and electric vehicles the need for real-time visibility and process automation has become critical for service providers.
Traditional paper-based service processes and disconnected systems often hinder productivity, lead to delays and compromise accuracy in parts usage and billing. By digitizing these workflows, the integrated solution gives workshops access to real-time job status, performance dashboards and automated alerts that help reduce turnaround time, minimise errors, and improve customer satisfaction. The platform also enables better tracking of vehicle history, service schedules and parts inventory, offering a unified operational view from check-in to service completion.
Scalable service solutions for diverse aftermarket players
The Autoverse-Getafix partnership positions this digital solution as scalable for independent workshops, authorised dealerships and fleet service operators. Smaller workshops gain access to data-driven insights and process efficiencies previously limited to larger centres, while larger networks can standardize service quality and reporting across locations. The result is a more efficient, transparent and resilient aftermarket ecosystem that is better equipped to handle evolving automotive technologies.
As vehicle technologies continue to evolve with software updates, advanced driver assistance systems (ADAS) and EV powertrain diagnostics the aftermarket will need robust digital platforms that support these complexities. Autoverse and Getafix’s collaboration helps service providers transition from reactive, manual processes to predictive, data-driven workflows that improve uptime and service quality, setting a new benchmark for aftermarket operations.
