Revolutionizing Intercity Travel with Real-Time Visibility and Seamless Communication
Fresh Bus, India’s pioneering all-electric intercity bus operator, has unveiled a groundbreaking digital innovation — My Journey View. This first-of-its-kind unified travel experience is designed to transform the passenger journey across India’s intercity routes by providing complete visibility and real-time updates at every step.
Focused on empowering travelers with timely information and reducing common anxieties of bus travel, My Journey View offers a single, intuitive mobile-friendly dashboard to access all trip-related details — right from booking confirmation to live bus tracking, amenities updates, and final drop-off.
A Unified Customer Journey Like Never Before
My Journey View consolidates critical journey information into a consolidated, easy-to-navigate timeline. It ensures passengers and their loved ones stay connected and informed throughout the entire trip. Key features include:
- Instant Booking Confirmation and Boarding Details: Passengers receive exact boarding point visuals and timely alerts.
- Live Bus Tracking: Monitor the location, speed, and estimated arrival time in real time.
- Amenity and Meal Halt Updates: Stay informed about onboard services and breaks during long journeys.
- Captain Contact Information: Direct access to the bus captain for assistance or queries.
- Post-Trip Feedback Integration: Built-in feedback surveys to help Fresh Bus continuously improve customer experience.
Industry-First Innovation in India’s Electric Intercity Bus Sector
Fresh Bus is the first and only intercity operator in India to develop such an integrated travel experience, setting new standards in customer engagement and transparency. The feature demonstrates Fresh Bus’s commitment to leveraging digital technology to enhance passenger convenience, alongside its strong eco-friendly fleet focus.
Currently operational on multiple routes across Southern India, Fresh Bus plans to expand rapidly, bringing My Journey View’s benefits to a wider audience and evolving intercity travel norms.
Leadership Vision Behind My Journey View
Sudhakar Chirra, Founder & CEO of Fresh Bus, shared his outlook:
“My Journey View is more than just a technological feature. It symbolizes our belief that intercity travel in India can be simpler, more transparent, and more human. By offering a unified window into the entire journey, we aim to eradicate travel uncertainties and enhance comfort for all passengers.”
How My Journey View Enhances Passenger Experience
- Centralizes all trip information, eliminating the need to check multiple channels or apps.
- Enables passengers to share journey status easily with family and friends, even if they did not book the ticket themselves.
- Offers real-time updates that adjust dynamically to route conditions and schedule changes.
- Fosters trust and peace of mind by connecting riders to their bus captain and support team instantly.
- Drives continuous improvement through integrated passenger feedback.
A Digital-First Approach Complementing Electric Mobility
Fresh Bus’s My Journey View reflects a ** visionary commitment to combining technology and sustainability** in India’s transportation sector. By integrating user-centric digital tools with an all-electric fleet, Fresh Bus not only reduces carbon footprints but also raises the bar for quality intercity services.
This innovative travel companion is accessible through SMS and WhatsApp links sent automatically once a booking is made, and is fully integrated within the Fresh Bus mobile app for the best customer experience.
Looking Ahead: Future of Intercity EV Travel in India
With My Journey View, Fresh Bus is redefining what passengers expect from intercity travel — convenience, transparency, and control. Backed by extensive expertise and operational excellence, Fresh Bus aims to capture significant market share while scaling electric bus mobility across India.
The company’s ambitious vision includes:
- Capturing 10% of India’s intercity bus market by 2035.
- Operating a fleet of 10,000 electric buses by that time.
- Leveraging SaaS and digital innovations to streamline operations and customer engagement.
- Consistent focus on reducing emissions and improving travel quality.
